Terms of Service
Effective Date: 7/23/2025
Business Name: Foreman Capital LLC
Product Name: LucentDesk
Registered in: California, USA
1. Overview
Welcome to LucentDesk — your AI-powered assistant designed to automate the admin side of your tattoo business. By using LucentDesk, you agree to follow these Terms of Service, which govern your access to and use of the app and its features.
LucentDesk is a service provided by Foreman Capital LLC, registered in California.
2. Eligibility
To use LucentDesk, you must be at least 18 years old and legally authorized to represent your business if signing up as an artist or shop.
3. What We Do
LucentDesk automates admin tasks for tattoo artists, including but not limited to:
- Sending booking requests for artist approval
- Handling deposit collection via Stripe
- Rescheduling, cancellations, and appointment reminders
- Answering inquiries via AI
- Sending outbound SMS to clients via Twilio
Note: LucentDesk does not confirm appointments — it sends booking requests that artists must approve.
4. Client Interactions
LucentDesk communicates with your clients through SMS, using Twilio. While clients do not access the LucentDesk app directly, our system allows AI-powered two-way communication with your clients on your behalf.
5. Payments and Booking Fees
- A booking fee is charged per successful appointment request.
- LucentDesk collects deposits on your behalf using Stripe.
- Client payments go to LucentDesk first, and payouts are made to the artist after processing.
- No refunds will be issued for booking fees unless an error is made by LucentDesk. Refunds for other situations are at our discretion.
6. Artist Responsibilities
You, the artist, are responsible for:
- Reviewing and approving/denying all booking requests
- Showing up for scheduled appointments
- Managing your calendar and availability
- Communicating with clients about any changes after booking approval
LucentDesk is a tool — not a substitute for professional judgment.
7. Data Handling
- We store information provided by artists (account data, availability, preferences, etc.)
- We store basic client info (name, phone number, tattoo type, etc.) submitted through the booking process — not full message history
- This data is stored securely for artist use (e.g., future promos or follow-ups)
8. SMS and AI Communication
LucentDesk’s AI assistant sends texts to clients on your behalf. By using the app, you authorize these communications. You are responsible for the tone and messaging your AI uses — you can customize it in-app.
9. Limitations of Liability
LucentDesk is a middleman, not a participant in the appointment itself. We are not responsible for:
- No-shows
- Cancellations
- Miscommunication between artist and client
- Any losses resulting from client behavior
We provide the tools — you handle the service.
10. Termination
We reserve the right to suspend or terminate accounts at any time for misuse, fraud, or abuse of the platform.
11. Changes to Terms
These Terms may change as LucentDesk evolves. We’ll update the effective date above. By continuing to use LucentDesk, you accept any revised terms.
12. Governing Law
These Terms are governed by the laws of the State of California, USA.